There’s always this moment of recognition when Jeff Caroon’s clients realize he knows what they’re going through. He can hear their comfort level in their voices and see it in their body language.

The San Antonio-based agent with Coldwell Banker D’Ann Harper, REALTORS®与许多军人家庭合作. 作为一名退休的空军军士长, he understands the unique circumstances active duty and veteran families face in real estate.

Summer is a busy time in the San Antonio market because that’s when the military transfers personnel between bases, 叫做永久换站. Caroon helps clients find new homes near their base or connect with property management to rent out their homes if they have to leave before closing.

“这是一个紧密结合的社区. There’s definitely a connection, a common denominator that breaks the ice,” he says. “Even if they’re from a different branch of the service. They know we’ll get through this and find them the right spot. 我知道怎么做文书工作. I know about the benefits and the VA loan processes.”

Caroon’s experience as a double amputee informs how he works with clients with disabilities. Clients appreciate that he can spot potential accessibility issues, such as bathrooms and kitchens that are too narrow for wheelchairs. “They might be self-conscious about what they’ve got going on. 我没有俯视他们，”他说. “他们知道我去过那里. 我自己处理这个问题.”

Caroon and his wife, Holly, moved to San Antonio six years ago. After retiring from the military, he followed her into real estate. “My wife is the outgoing, bubbly, talk-to-everybody type of person. 我更矜持了，尤其是受伤之后. 2021十大正规彩票app帮我走出了封闭.”

Now he loves talking with clients, hearing their stories, and sharing his own. Caroon likes showing people that recovery and giving back are possible.

He found community and inspiration in sports following his injury. “I got into the pool and thought, ‘How am I going to swim without legs?“我吓呆了. I wasn’t a great swimmer to begin with, but I still floated. I realized I could swim better than I thought I could.”

他开始认真训练. 2022年12月, Caroon was named among the 59 athletes to represent the United States at the Invictus Games, 国际伤兵比赛, 受伤的, 还有生病的男女军人. In September he traveled to Germany to compete in swimming, archery, rowing, and track and field. 他赢得了两枚银牌和两枚铜牌.

卡通喜欢呆在塞尔多夫, surrounded by military athletes who could relate to his story. People with similar experiences had supported him in his most difficult moments. “In the military, we help each other out,” he says. “这是一个家庭.”

Back home, Caroon is still training and competing. He’s better managing his time now and can focus more on real estate, especially earning his Military Relocation Professional certification. “这是我继续服务的方式，”他说. “I want to help out as much as I can with my background.”

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